Terms of Service

Effective Date: March 23, 2026 Last Updated: March 23, 2026

Welcome to Doable. These Terms of Service ("Terms") govern your access to and use of the Doable platform, including our website, mobile applications, and all related services (collectively, the "Platform"). By creating an account or using the Platform in any way, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. Acceptance of Terms

By accessing or using the Doable Platform, you confirm that:

You are at least 18 years of age or the legal age of majority in your jurisdiction.
You have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using the Platform on behalf of an organization, you have the authority to bind that organization to these Terms.

We reserve the right to update these Terms at any time. Continued use of the Platform after any changes constitutes your acceptance of the revised Terms.

2. The Doable Platform

Doable is a two-sided marketplace that connects individuals and businesses who need tasks completed ("Clients") with skilled independent contractors who perform those tasks ("Helpers"). Doable is not a party to any agreement between Clients and Helpers and does not employ Helpers.

2.1 Platform Roles

Clients post tasks, set budgets, and hire Helpers.
Helpers browse tasks, submit offers or bids, and complete tasks in exchange for payment.
Users may act as both Clients and Helpers on the Platform.

2.2 No Employment Relationship

Helpers are independent contractors, not employees, agents, or partners of Doable. Doable has no control over, and is not responsible for, the work performed by Helpers or the conduct of Clients.

3. Account Registration

3.1 Creating an Account

To use core features of the Platform, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration.
Keep your account information up to date at all times.
Maintain the confidentiality of your password and account credentials.
Take full responsibility for all activities that occur under your account.

3.2 Account Security

You must notify us immediately at support@Doable.com if you suspect any unauthorized access to your account. Doable is not liable for any loss or damage arising from your failure to maintain account security.

3.3 One Account Per User

You may only create one account per person unless explicitly authorized by Doable. Creating multiple accounts to circumvent suspensions or restrictions is strictly prohibited.

4. Posting and Completing Tasks

4.1 Client Responsibilities

When posting a task, Clients agree to:

Provide clear, accurate, and complete descriptions of the task, including location, timeline, and any special requirements.
Post only lawful tasks that do not violate applicable laws or these Terms.
Honor accepted offers and pay Helpers upon satisfactory completion of work.
Treat Helpers with respect and professionalism.

4.2 Helper Responsibilities

When accepting or bidding on tasks, Helpers agree to:

Only accept tasks they are qualified and capable of completing.
Complete tasks in a professional, timely, and high-quality manner.
Communicate clearly with Clients about progress, delays, or issues.
Comply with all applicable licenses, permits, and regulations for the work performed.
Treat Clients and their property with care and respect.

4.3 Prohibited Task Categories

Users may not post or accept tasks involving:

Illegal goods, services, or activities of any kind
Firearms, weapons, explosives, or dangerous materials
Adult content, escort services, or prostitution
Hacking, unauthorized surveillance, or cybercrime
Counterfeit goods or intellectual property infringement
Harassment, stalking, or targeted abuse of individuals
Any activity that violates local, state, or federal law

Doable reserves the right to remove any task that violates these Terms without prior notice.

5. Payments and Fees

5.1 How Payments Work

Doable provides a secure payments system to facilitate transactions between Clients and Helpers. All payments must be made through the Platform. Off-platform payments are prohibited and may result in account suspension.

5.2 Service Fees

Doable charges a service fee on each completed transaction to support platform operations, payment processing, and customer support. The current fee schedule is displayed on the Pricing page and is subject to change with notice.

5.3 Payment Release

Payment is held in escrow until:

The Client marks the task as complete, or
The task is deemed complete based on dispute resolution outcomes, or
An agreed-upon milestone is reached.

5.4 Refunds and Cancellations

Refund eligibility depends on the stage of the task:

Tasks cancelled before a Helper is assigned: Full refund.
Tasks cancelled after a Helper is assigned: Subject to cancellation policy and any work already completed.
Completed tasks: Refunds are only issued through the formal dispute resolution process.

5.5 Taxes

You are solely responsible for determining and fulfilling any tax obligations arising from transactions on the Platform. Doable may issue tax forms (e.g., 1099-K) to Helpers where legally required.

6. User Conduct

6.1 Acceptable Use

You agree to use the Platform only for lawful purposes and in a manner consistent with these Terms. You must not:

Violate any applicable local, national, or international law or regulation.
Use the Platform to transmit unsolicited commercial communications (spam).
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Attempt to gain unauthorized access to any portion of the Platform or its related systems.
Engage in scraping, crawling, or data mining of the Platform without written permission.
Interfere with or disrupt the integrity or performance of the Platform.
Circumvent any technological measure designed to protect the Platform or its users.

6.2 Content Standards

Any content you post on the Platform — including task descriptions, profiles, reviews, messages, and photos — must:

Be accurate and not misleading.
Not contain hate speech, obscenity, or offensive material.
Not infringe any third-party intellectual property rights.
Not include personally identifiable information of third parties without their consent.

Doable reserves the right to remove any content that violates these standards.

7. Reviews and Ratings

Both Clients and Helpers may leave reviews and ratings after a completed task. Reviews must be:

Honest and based on genuine experience with the task.
Free from personal attacks, defamatory statements, or harassing language.
Not manipulated through fake accounts, incentivized reviews, or coordinated campaigns.

Doable reserves the right to moderate, remove, or not display reviews that violate these standards. Reviews cannot be removed simply because they are negative.

8. Dispute Resolution

8.1 Between Users

Doable encourages Clients and Helpers to resolve disputes directly through the in-platform messaging system. If direct resolution is not possible, either party may initiate a formal dispute through the Platform within 7 days of task completion.

8.2 Doable Mediation

Doable's Trust & Safety team may review submitted disputes and make a determination based on:

Evidence provided by both parties (messages, photos, receipts, etc.)
Task description and agreed terms
Platform policies and precedent

Doable's decision is final within the bounds of the dispute process. We do not guarantee a specific outcome.

8.3 Legal Disputes

For disputes not resolved through the Platform process, you agree to resolve them through binding arbitration in accordance with the American Arbitration Association's rules, with proceedings conducted in [Your Jurisdiction]. You waive any right to participate in class-action lawsuits against Doable to the maximum extent permitted by law.

9. Intellectual Property

9.1 Doable's Intellectual Property

All content, features, and functionality of the Platform — including but not limited to text, graphics, logos, icons, software, and code — are the exclusive property of Doable Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.

9.2 User Content License

By posting content on the Platform, you grant Doable a non-exclusive, royalty-free, worldwide, sublicensable license to use, display, reproduce, and distribute that content in connection with operating and promoting the Platform. You retain ownership of your content.

9.3 Feedback

Any feedback, suggestions, or ideas you provide to Doable may be used by us without compensation or attribution to you.

10. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand how we collect, use, and share your information.

11. Trust & Safety

Doable takes the safety of its community seriously. We maintain a Trust & Safety program that includes:

Identity verification options for Helpers.
Background check integrations for high-trust task categories.
A reporting system for unsafe or inappropriate behavior.
A zero-tolerance policy for violence, harassment, or illegal activity on the Platform.

You agree to cooperate with Doable's safety investigations and to not take any action that compromises the safety of other users.

12. Disclaimers and Limitation of Liability

12.1 Platform Provided "As Is"

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Doable does not warrant that the Platform will be uninterrupted, error-free, or secure.

12.2 No Liability for User Actions

Doable is not responsible for:

The quality, safety, or legality of tasks posted.
The qualifications or conduct of Helpers.
Any injury, loss, or damage resulting from tasks performed through the Platform.
Any personal data breach resulting from a user's own security practices.

12.3 Limitation of Liability

To the fullest extent permitted by applicable law, Doable's total liability to you for any claims arising out of or related to these Terms or the Platform shall not exceed the greater of $100 USD or the total fees paid by you to Doable in the 3 months preceding the claim.

In no event will Doable be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, even if advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless Doable Inc., its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

Your use of or access to the Platform.
Your violation of these Terms.
Your violation of any rights of a third party.
Any content you post on the Platform.

14. Termination

14.1 Termination by You

You may close your account at any time by contacting support at support@Doable.com. Closing your account does not automatically cancel any active tasks or payment obligations.

14.2 Termination by Doable

Doable reserves the right to suspend or permanently terminate your account at any time, with or without notice, for:

Violation of these Terms or any Platform policy.
Fraudulent, abusive, or illegal activity.
Behavior that harms the Platform community or operations.
Any other reason at Doable's sole discretion.

14.3 Effect of Termination

Upon termination, your right to access and use the Platform ceases immediately. Sections of these Terms that by their nature should survive termination (including Sections 9, 12, 13, and 15) will remain in effect.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of courts located in Delaware for any disputes that are not subject to arbitration.

16. Changes to These Terms

Doable may update these Terms from time to time. We will notify you of material changes by:

Posting a notice on the Platform, or
Sending an email to the address associated with your account.

Your continued use of the Platform after such notice constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically.

17. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Doable regarding your use of the Platform.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Failure by Doable to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Assignment: You may not assign or transfer your rights under these Terms without Doable's prior written consent. Doable may freely assign its rights and obligations.
No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.

18. Contact Us

If you have questions, concerns, or feedback about these Terms, please reach out:

Email: legal@Doable.com
Support: Contact Support
Mailing Address: Doable Inc. 123 Task Lane, Suite 400 Wilmington, DE 19801 United States

Thank you for being part of the Doable community. We're committed to building a safe, fair, and efficient marketplace for everyone.